MediaPlatform provides an exceptionally broad range of services to ensure that our business broadcasting customers have the professional expertise and attention they need. From white glove Event services to Professional Services and our world-class Support team, we’re here for you at every step of the way.
MediaPlatform is the only enterprise video platform provider with a staff of event management and A/V professionals dedicated exclusively to providing white- glove on-location production, remote system event management and customized training and support services for our Global 2000 customers.
MediaPlatform’s experienced Professional Services team is dedicated to ensuring our customers’ implementations meet and exceed their goals. We help you every step of the way from installation and onboarding, to creating a custom viewing experience that’s emblematic of your company’s identity and values.
The MediaPlatform support team is here to help, providing a range of options for our customers from online case submission to one-hour response times for Priority One issues. Your MediaPlatform installation is further backed by a schedule of frequent software updates, upgrades and enhancements and rigorous system maintenance.
