Privacy Policy - MediaPlatform
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Privacy Policy

Your privacy is our top concern. We work hard to earn and keep your trust, so we adhere to the following principles to protect your privacy:

  • We will never rent or sell your personally identifiable information to third parties for marketing purposes
  • We will never share your contact information with other users.
  • Any sensitive information that you provide will be secured with all industry standard protocols and technology

Notice of all changes that materially affect ways in which your personally identifiable data may be used or shared will be posted in updates to our Privacy Policy. If you continue to use the MediaPlatform service after notice of changes have been sent to you or published on our site, you hereby provide your consent to the changed practices policy to learn more about:

  • What personally identifiable information of yours is collected by MediaPlatform.
  • How the information is used.
  • With whom the information may be shared.
  • How you can access and change your Account information.
  • What security procedures are in place to protect the loss, misuse or alteration of information collected by MediaPlatform.
  • How to contact us.
  • If users have questions or concerns regarding this statement, you should contact MediaPlatform by email at privacy@mediaplatform.com.

MediaPlatform complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. MediaPlatform has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.

To learn more about the Safe Harbor program, and to view MediaPlatform’s certification.

Information Collection

Registration
In order to become a MediaPlatform user, you must first create an account. To create an account you are required to provide the following contact information: name, email and choose a password. In some cases, you may be required to enter other personal information.

Information about your Contacts
In order to invite others to view your webcasts, you will enter their email addresses (either manually or via import). This information will be used by MediaPlatform to send your invitation including a message that you write. The email addresses of people that you invite will be used only to send your invitation.

All information that you enter or upload about your contacts will be covered by the same terms of this privacy policy as cover your own personally identifiable information.

Information Use
MediaPlatform software allows the user to easily create rich media presentations with synched, dynamic content. Users also have the ability to create and upload on-demand video content. Information, that does not personally identify you as an individual, is collected by MediaPlatform from the software (such as, by way of example, number of webcasts created and patterns of utilization) and is exclusively owned by MediaPlatform. This information can be utilized by MediaPlatform in such manner as MediaPlatform, in its sole discretion, deems appropriate.

MediaPlatform Communications
MediaPlatform will communicate with you through email and notices posted on the MediaPlatform website. These emails from MediaPlatform will be related to the proper functioning of your account, such as email notices about hosting usage, upgrades, important information and services. MediaPlatform may also send news, information on using our products and other relevant information. You may request not to receive these communications at any time by emailing unsubscribe@mediaplatform.com with the word “unsubscribe” in the subject.

Customized Content
Information you provide at registration is also used to customize your experience within the software. For example, when you login to your account we For example, when you login to your account we will display current usage information.

Information Sharing

Sharing Information With Third Parties
MediaPlatform takes the privacy of our users very seriously. We will never sell, rent, or otherwise provide your personally identifiable information to any third parties for marketing purposes. We will only share your personally identifiable with third parties to carry out your instructions and to provide specific services. For instance, we may use a credit card processing company to bill users for subscription fees. These third parties will not retain, share, or store any personally identifiable information except to provide these services and are bound by strict confidentiality agreements which limit their use of such information.

We may provide aggregated data about the usage of our services to third-parties for such purposes as we deem, in our sole discretion, to be appropriate. We may segment our users by industry, geographic location, company. If you would like to be excluded from the aggregated research or products based upon aggregated data about our users’ activities on the site, please email customer service.

Partnering with Other Organizations to Offer Combined Services
MediaPlatform partners with other online services to give you the combined results of both services. For example we partner with Internet Content Distribution Networks to provide the best hosting and streaming video experience to your viewers. In these cases, your personally identifiable information will only be passed from MediaPlatform to the partner to use the combined service.

Communications Between Users
Many emails you initiate through MediaPlatform, a webcast invitation sent to a non-user for instance, will list your email address and name in the header of the message.

Legal Disclaimer
It is possible that we may need to disclose personal information when required by law. We will disclose such information wherein we have a good-faith belief that it is necessary to comply with a court order, ongoing judicial proceeding, or other legal process served on our company or to exercise our legal rights or defend against legal claims.

Accessing and Changing Your Account Information
You can review the personal information you provided us and make any desired changes to the information, or to the settings for your MediaPlatform account, at any time by accessing the account settings within MediaPlatform. You can also close your account through MediaPlatform. If you close your MediaPlatform account, we may retain certain data contributed by you if it may be necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally-identifiable data, account recovery, or if required by law. All retained data will continue to be subject to the terms of the MediaPlatform Privacy Policy that you have previously agree to. To request that we close your account and remove your information from the MediaPlatform service, please send your request to accounts@mediaplatform.com. Please send your request using an email account that you have registered with MediaPlatform under your name.

Security
In order to secure your personal information, access to your data in MediaPlatform is password-protected, and certain data such as credit card information is NOT stored on MediaPlatform but is instead completely managed by a dedicated credit-card processing vendor. To protect any data you store on our servers we also regularly audit our system for possible vulnerabilities and attacks and we use a tier-one secured-access data center.

Changes to this Privacy Policy
MediaPlatform may update this privacy policy. In the event there are significant changes in the way we treat your personally identifiable information, we will display a notice on this site. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.

Questions or Comments
If you have questions or comments about this privacy policy, please email us at privacy@mediaplatform.com or contact us at:

MediaPlatform
Attn: Privacy Policy Issues
5200 Lankershim Blvd.
Suite 420
North Hollywood, CA 91601

GDPR Compliance

Rights of European Data Subjects under the General Data Protection Regulation (GDPR)

If you are in one of the EU/EEA countries, beginning in May 2018, you will be entitled to certain rights under the General Data Protection Regulation (GDPR).

Until the GDPR comes into effect in May 2018, you will continue to enjoy the privacy rights under applicable national legislation and the EU Data Protection Directive (Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data).

By visiting the MediaPlatform Websites or communicating with MediaPlatform you consent to the purposes for which we process your Personal Information. We may process your Personal Information if we have other lawful grounds to do so.

You will have a right to withdraw consent to processing, where consent is the basis of processing. For the Personal Information we collect on theMediaPlatform Websites, this means you may withdraw your consent to processing by leaving the MediaPlatform Websites, suspend your account if you have registered on our Websites, and requesting that we delete your Personal Information by contacting us as directed below.

You will have the right to access your Personal Information that we hold and how to process it, under certain conditions.

You will have a right to demand rectification of inaccurate Personal Information about you.

You will have the right to object to unlawful data processing under certain conditions.

You will have the right to erasure of past data about you (your “right to be forgotten”) under certain conditions.

You will have the right to demand that we restrict processing of your Personal Information, under certain conditions, if you believe we have exceeded the legitimate basis for processing, processing is no longer necessary, are processing, or believe your Personal Information is inaccurate.

You will have a right to data portability of Personal Information concerning you that you provided us in a structured, commonly used, and machine-readable format, subject to certain conditions.

The Personal Information we collect on the MediaPlatform Websites is not used for automated decision making and profiling, except for automated processes in the context of marketing. As stated above, you can opt-out of direct marketing by MediaPlatform under certain conditions.

You will have a right to complain to a data protection supervisory authority in your country.

To learn more about your rights under the GDPR you can visit the European Commission’s page on Protection of Personal Data here.

Cross-border Personal Information transfers and the EU-US Privacy Shield

MediaPlatform is a global organization headquartered in the United States and has legal entities, business functions, and systems in countries around the world.

We may share your Personal Information within MediaPlatform and transfer it to countries in the world where we do business, including outside of the EU/EEA and Switzerland. Other countries have privacy laws that are different from privacy laws in your country. Regardless of location, MediaPlatform handles Personal Information as described here, and we take care to ensure that our employees, agents and strategic partners in other countries act in a manner consistent with this privacy notice.

MediaPlatform complies with the EU-U.S. Privacy Shield Framework and the Swiss – U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. MediaPlatform has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.  If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.

If you are in the European Union, you have a right to access your Personal Information. If you wish to access your information held by MediaPlatform, please follow the contact information at the end of this notice.

MediaPlatform may be liable for onward transfers to third parties in violation of the Privacy Shield Principles.

We will investigate and attempt to resolve requests, complaints, and disputes regarding use and disclosure of your information in accordance with this Privacy Notice, and may require further information from you in order to identify you and to address the matter at issue.

People in the European Union, EEA, and Switzerland may submit unresolved complaints to binding arbitration in front of the American Arbitration Association (“AAA”) under certain conditions. Information about AAA services can be found at its website: http://go.adr.org/privacyshield.html. The exclusive location for such arbitration shall be Los Angeles, CA, United States.

MediaPlatform is subject to the regulatory authority of the U.S. Federal Trade Commission. The Federal Trade Commission may be contacted at the following address:

Federal Trade Commission
Attn: Consumer Response Center
600 Pennsylvania Avenue NW
Washington, DC 20580
Email: consumerline@ftc.gov
www.ftc.gov

Rights of European Data Subjects under the General Data Protection Regulation (GDPR)

If you are in one of the EU/EEA countries, beginning in May 2018, MediaPlatform will have certain obligations as a data processor towards Account Owners regarding your Personal Information under the General Data Protection Regulation (GDPR).

Until the GDPR comes into effect in May 2018, you will continue to enjoy the privacy rights under applicable national legislation and the EU Data Protection Directive (Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data).

The Account Owners, as data controllers, will be responsible for your protecting your rights under the GDPR.

If you are concerned about your privacy while using service provided by a MediaPlatform Account Owner, you should address requests and inquiries relating to your Personal Information directly to that Account Owner. If you contact us regarding information on an Account Owner’s Account, we may forward your requests or inquiries to the relevant Account Owner.

To learn more about your rights under the GDPR you can visit the European Commission’s page on Protection of Personal Data, at: http://ec.europa.eu/justice/data-protection/index_en.htm.

 

Cross-border Personal Information transfers and the EU-US Privacy Shield

MediaPlatform hosts and processes information in the United States, and our staff accesses MediaPlatform in other countries where we conduct business operations.

MediaPlatform complies with the EU-U.S. Privacy Shield Framework and the Swiss – U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. MediaPlatform has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.  If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.

If you are in the European Union, you have a right to access your Personal Information. If you wish to access your information held on a MediaPlatform Account, please contact the relevant Account Owner (the data controller).

The Account Owners, as data controllers, are responsible for your protecting your rights under the law applicable to you.

MediaPlatform may be liable for onward transfers to third parties in violation of the Privacy Shield Principles.

We will investigate and attempt to resolve requests, complaints and disputes regarding use and disclosure of your information in accordance with this Privacy Notice which have not been resolved by the Account Owner. We may require further information from you in order to identify you and address the matter at issue.

People in the European Union, EEA, and Switzerland may submit unresolved complaints to binding arbitration in front of the American Arbitration Association (“AAA”) under certain conditions. Information about AAA services can be found at its website: http://go.adr.org/privacyshield.html. The exclusive location for such arbitration shall be Los Angeles, CA, United States.

MediaPlatform is subject to the regulatory authority of the U.S. Federal Trade Commission. The Federal Trade Commission may be contacted at the following address:

Federal Trade Commission
Attn: Consumer Response Center
600 Pennsylvania Avenue NW
Washington, DC 20580
Email: consumerline@ftc.gov
www.ftc.gov